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Do you cognize who you're opening your doorway to? A CBS News California user probe uncovered nutrient transportation drivers utilizing rented oregon stolen app accounts to bypass inheritance checks, exposing a loophole that could enactment customers astatine risk.
Now, successful a CBS California accountability follow-up, investigative analogous Julie Watts went to the State Capitol to find retired what lawmakers tin bash to adjacent that spread and support consumers.
Charles Bledsoe says helium was caught disconnected defender erstwhile a DoorDash transportation took a frightening turn.
"I didn't cognize what helium was going to bash oregon wherefore helium was trying to get in," helium said.
The operator assigned to present his bid was expected to beryllium a woman. Instead, a antheral showed up astatine his doorway and, Bledsoe says, tried to unit his mode inside.
"I feared for my life," helium said.
The incidental prompted a CBS News California user investigation.
Reporter Kristine Lazar and shaper Amy Corral discovered nutrient transportation accounts being bought, sold and rented online. During a bid of trial orders, they recovered that 1 successful 4 drivers did not lucifer the photograph displayed successful the app.
We took those findings to the California State Capitol.
"Is your instrumentality inactive protecting folks if we can't marque definite that the background-checked idiosyncratic is really the 1 coming to present the food?" Watts asked Assemblywoman Laurie Davies.
"It's a large question," Davies replied.
Davies authored a California instrumentality requiring nutrient transportation apps to supply customers with a driver's archetypal sanction and photograph erstwhile an bid is retired for delivery.
The extremity was to assistance customers cognize who's coming to their doorway and springiness instrumentality enforcement a mode to place drivers if a transgression occurs.
The measure passed unanimously — a uncommon feat for a Republican-authored measure successful California's supermajority Democratic legislature.
"It's a precise bipartisan issue," Davies said.
But the CBS News California probe exposed what appears to beryllium a large loophole.
Accounts are being advertised for rent oregon merchantability connected societal media platforms, including Facebook Marketplace and Instagram.
"Even if you don't person a driver's license," Corral said.
The signifier could let radical to bypass the inheritance checks required to make transportation accounts, raising concerns that unqualified oregon perchance unsafe individuals whitethorn beryllium making deliveries nether idiosyncratic else's identity.
"And we person got to bash thing astir that," Davies said.
In effect to the investigation, Davies says she's exploring stronger safeguards and tougher penalties for radical who rent, merchantability oregon stock transportation accounts.
"What is the punishment if they're caught doing that? Is determination a beardown punishment?" Davies asked.
She continued, "We've got to get instrumentality enforcement successful present and archer america what tin we do. Then we request to enactment with our legislators and marque definite that we adjacent that loophole."
For Bledsoe, that can't hap soon enough.
"What would hap if it had been a young woman by herself?" helium said.
Because if customers can't spot the photograph successful the app, they can't truly cognize who's showing up astatine their door.
"It was expected to beryllium a feline who looked similar helium was successful his mid-30s," Corral said astir 1 of the trial orders. "But the feline who showed up was decidedly not this guy."
CBS News California Investigates besides recovered Uber and Lyft accounts being advertised for rent connected societal media.
We reached retired to Uber, Lyft and DoorDash. All 3 companies said relationship holders recovered engaging successful fraud are removed from their platforms.
Meta told CBS News California it reviewed the accounts identified during our probe and removed those recovered to beryllium violating its fraud policies.
Kristine Lazar and Amy Corral contributed to this report.
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