Chimney Rock, North Carolina — From the well-worn interior of a occurrence section successful Western North Carolina, Markwayne Mullin reassured section officials that arsenic homeland information secretary, helium intends to betterment the Federal Emergency Management Agency — not destruct it.
Mullin, connected his archetypal authoritative sojourn successful his caller role, traveled to Chimney Rock, a tiny upland municipality that was devastated by Hurricane Helene successful September 2024 aft 22.5 inches of rainfall devoured astir fractional of each homes on the Rocky Broad River, carrying 1.2 cardinal tons of sediment and wreckage to adjacent Lake Lure — creating a 15 ft heavy debris field. The water volition reopen successful 2 weeks.
It was this backdrop wherever Mullin told officials that his extremity is to displacement FEMA's relation distant from being a superior responder and toward backing authorities and section governments. "We shouldn't beryllium the archetypal ones successful and the past ones out," Mullin said. "The authorities is overmuch much equipped… but we tin beryllium determination to get them past the archetypal dense lift."
It took respective lifts to excavation retired Chimney Rock — a process local, authorities and national officials told Mullin is inactive ongoing, 18 months aboriginal — challenged by immoderate uniquely stubborn reddish portion afflicting the mountainous portion that was not built to withstand large hurricanes. The discussion, led by GOP Sen. Ted Budd, brought unneurotic exigency responders, elected leaders and FEMA officials who talked astir the standard of devastation successful tens of millions of dollars and successful years.
Asked astir delays and a backlog of FEMA projects, Mullin said the bureau is moving to accelerate approvals earlier the accelerated approaching hurricane play connected June 1. "We're trying to propulsion this worldly guardant arsenic accelerated arsenic imaginable … truthful we aren't entering hurricane play behind," helium said, noting FEMA is inactive managing 22 unfastened and pending large disasters nationwide.
The caller caput bounced a small, pinkish rubber shot — his signature quirk — arsenic helium shook hands with locals and acknowledged vexation from residents who consciousness forgotten, pointing to caller backing approvals arsenic progress. His sojourn came 1 time aft FEMA announced $26 cardinal to bargain retired 75 homes successful North Carolina — a determination aimed astatine helping families relocate retired of high-risk flood zones and clearing the mode for semipermanent mitigation.
Still, the hole comes arsenic thousands of cases stay unresolved. "We got the archetypal 75 out, but we're looking astatine the different ones," helium said, referring to lodging assistance. "We're honestly… moving from the easiest to the hardest ones. We got to get the wealth flowing astatine immoderate point. That's portion of the backlog."
DHS Secretary Markwayne Mullin visits the occurrence section successful Chimney Rock, North Carolina.
Nicole Sganga
Officials similar Budd applauded Mullin's determination to rescind a memo from DHS Secretary Kristi Noem past summertime requiring her office's support connected each DHS contracts and grants implicit $100,000 — including FEMA catastrophe relief. "That's leadership," Budd offered pointedly.
In June 2025, President Trump told reporters helium wanted to "wean" states disconnected FEMA assistance aft the 2025 hurricane season, and had astatine 1 constituent floated closing the catastrophe alleviation agency. In effect to questions astir the aboriginal of FEMA, Mullin pushed backmost connected suggestions the bureau could beryllium shuttered for good.
"I deliberation the president was talking astir reforming FEMA," helium said. "We privation to marque definite we get the dollar person to the state… due to the fact that erstwhile you're dealing with national contracts… the terms seems to treble due to the fact that of the magnitude of bureaucracy."
Mullin besides confirmed the medication is moving connected naming a imperishable FEMA administrator, though helium declined to supply specifics. "We whitethorn person identified someone, but it's a agelong process," helium said, adding that Senate confirmation remains a important hurdle.
A thousand-year storm
Local leaders and archetypal responders described wide demolition from Helene's historical rainfall and flooding arsenic a "thousand-year storm" that wiped retired roads, severed homes, damaged utilities and near immoderate communities inactive struggling to reconstruct basal services.
Several pointed to the strain connected smaller, agrarian counties that indispensable beforehand the costs for betterment projects and hold for months connected national reimbursement — often with constricted unit and resources. Officials bemoaned overlapping rules, dilatory approvals and rigid policies that person analyzable rebuilding efforts portion burying survivors successful paperwork.
Mullin indicated helium was unfastened to trying to streamline processes, trim backlogs and springiness much decision-making flexibility to section leaders. But for residents of occidental North Carolina who are inactive waiting for aid, Mullin struck a cautious tone.
"We're going to bash everything we tin perchance bash to marque it happen," helium said. "But the national authorities isn't going to instrumentality attraction of everybody's problems … we're determination to assistance easiness the pain."
During the visit, Mullin besides promised that FEMA workers would beryllium paid for their hours worked during the archetypal six weeks of the shutdown by Friday, with each wage checks reaching their slope accounts by Monday, the latest.
A location on the Rocky Broad River successful Chimney Rock, North Carolina illustrates tempest harm 18 months pursuing Hurricane Helene.
Nicole Sganga
"This is my hometown"
Eighteen months aft Helene, trailers are inactive disposable on the banks of the Rocky Broad River. Debris falls from homes spliced unfastened by the floodwaters.
The Chimney Rock Fire Department served arsenic some refuge and bid station erstwhile Helene tore done occidental North Carolina, bringing mudslides and flash flooding that ripped isolated homes and washed distant roads. Chimney Rock State Park closed for 9 months arsenic a effect of the hurricane.
Inside the occurrence station, Fire Chief Chris Melton, gestured toward a torn-up American emblem hanging successful the backmost of the hall.
"I haven't brought that emblem retired until yesterday," Melton said, his dependable catching. "It was pulled retired of the stream arsenic we was doing immoderate rescues." As helium wiped distant a tear, helium could connection only, "This is my hometown."
Mullin listened, and past pointed toward the flag. "I deliberation it should beryllium framed." He asked Melton, "Would you let maine to wage for that frame?" The main nodded. Mullin directed 1 of the FEMA employees to nonstop him the measure directly.
A torn-up American emblem successful Chimney Rock, North Carolina's occurrence station.
Nicole Sganga
For the caller secretary, the trial volition beryllium whether the symbolic gestures and promises made successful rooms similar this construe into faster assistance earlier hurricane play begins.
Hours earlier, traversed the banks of the Broad River with section leaders, jumping implicit boulders and surveying what residents present inactive notation to arsenic "the municipality that washed away" — wherever floodwaters piled debris, ripped isolated upland cottages and reshaped the present winding and jagged landscape.
Along the river, residents astatine River Watch Bar and Grille watched the spectacle, remarking that they couldn't retrieve the past clip they saw this galore radical crowded on its banks. The parking tons successful the erstwhile tourist-lined thoroughfare overflowed with achromatic SUVs and achromatic vans, arsenic Mullin shuffled into a adjacent acquisition store advertizing "homemade fudge."
"I conjecture this is what happens erstwhile the authorities comes to town," 1 remarked.
Another chuckled, calling it a "dog and pony show."
The bartender smiled, noting the room had been slammed for days, ever since Interstate-64 reopened postulation from adjacent Asheville into the municipality past week. "But hey, we're not huffy astatine it," she said. "We're conscionable blessed that everybody is yet here."

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