3 days ago
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MIAMI – The country’s nationalist information assemblage marked National Public Safety Telecommunicators Week.
In Miami, Local 10 News was allowed a behind-the-scenes look astatine the city’s squad of 911 dispatchers with Miami Fire Rescue.
A squad of six metropolis dispatchers moving during aggravated 12 to 16-hour shifts whitethorn reply astir 300 calls for assistance successful conscionable 1 shift.
But earlier they could adjacent reply 1 911 call, they had to gain a Florida Department of Health certification.
This prepared them to woody with aesculapian emergencies: Everything from idiosyncratic having trouble breathing to helping a pistillate to present a baby.
The dispatchers are trained to inquire a caller questions to find the resources needed for the circumstantial quality of each emergency.
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About the Author
Annaliese Garcia
Annaliese Garcia joined Local 10 News successful January 2020. Born and raised successful Miami, she graduated from the University of Miami, wherever she studied broadcast journalism. She began her vocation astatine Univision. Before arriving astatine Local 10, she was with NBC2 (WBBH-TV) covering Southwest Florida. She's gladsome to beryllium backmost successful Miami!
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