Kevin Durant has access restored to his Coinbase bitcoin account after years

NBA prima Kevin Durant has regained entree to his bevy of Bitcoins, years aft getting locked retired of his Coinbase account. 

"We got this fixed. Account betterment complete," Coinbase CEO Brian Armstrong said Friday successful a societal media post, replying to a tweet astir Durant being locked retired of his relationship connected the cryptocurrency exchange. 

The connection comes conscionable a fewer days aft Durant and his cause Rich Kleiman joked astir the predicament astatine CNBC's Game Plan league successful Los Angeles.

"It's conscionable a process we haven't been capable to fig out," Kleiman said Tuesday, referencing Coinbase's relationship retrieval protocol. "But, Bitcoin keeps going up … so, I mean, it's lone benefited us." 

Durant purchased Bitcoins connected Coinbase successful 2016, soon aft proceeding astir the token respective times during a meal with his then-Golden State Warriors teammates. 

Bitcoin was trading betwixt astir $360 and $1,000 successful 2016, CoinGecko's data shows. Now, the integer plus is trading astir $116,000, according to the aforesaid crypto information provider. 

Bitcoin since 2016

Durant and his agent, who are investors successful Coinbase Global and beforehand the concern connected their sports and amusement website Boardroom, did not disclose the size of the hoops player's Bitcoin holdings connected the trading platform.

The lawsuit has sparked a wider treatment astir Coinbase's lawsuit services, with respective users recounting connected societal media difficulties receiving assistance from the institution to regain entree to their accounts and troubleshoot different issues. 

Their complaints signifier the latest calls for Coinbase to overhaul its enactment services. In May, Coinbase revealed that cybercriminals had bribed a fewer of its overseas lawsuit enactment agents to leak customers' idiosyncratic data. In 2021, Coinbase clients expressed their frustrations implicit the company's caller unrecorded telephone enactment line, with 1 dissatisfied idiosyncratic telling CNBC astatine the clip that the work was "a joke." 

On Friday, Coinbase CEO Armstrong addressed users' latest concerns implicit the prime of the firm's enactment services, stressing its squad would enactment "a large absorption connected getting better."

"We're putting a large absorption connected getting amended astatine lawsuit enactment astatine some ends - improving products truthful less radical request support, and providing a faster, higher prime acquisition erstwhile you do," Armstrong said Friday successful an X post. 

Coinbase did not instantly reply to CNBC's petition for further remark connected what measures it would instrumentality to amended its lawsuit service. Earlier this week, the institution told CNBC that it runs an around-the-clock assistance hotline for its users, successful summation to offering self-help resources for basal troubleshooting.